1. Account Eligibility

Customers must comply with the following conditions to access or continue using our services:

1. Age Requirement:
   Services are available only to individuals aged 18 years or older. Accounts registered or accessed by minors will be terminated immediately.

2. Third-Party Registration:
   If an account is created on behalf of a third party, the registrant acknowledges that the third party is also legally bound by these Terms. The registrant assumes full responsibility for compliance.

3. Account Security:
   Users must protect their login credentials. Any unauthorized access, misuse, or damages resulting from negligence remain solely the customer’s responsibility.

4. Accurate Information:
   Users must provide truthful, complete, and up-to-date information during registration and throughout the service period. Failure to do so may result in suspension or termination.

5. Payment Verification:
   Papa Hosting may request identity or payment verification at any time. Refusal or failure to provide requested documentation can result in account cancellation.

6. Legal Use Requirement:
   All users must comply with local, national, and international laws. Illegal, abusive, or unethical use of our services is strictly prohibited.

2. Prohibited Activities

Papa Hosting maintains a zero-tolerance policy toward the following activities. Accounts engaging in any of the below may be suspended or permanently terminated without notice:

1. IRC servers or related network services

2. Automated browsing tools, bots, or traffic exchange systems

3. Distribution of pirated content or unauthorized files

4. Hacking tools, brute-force software, IP scanning, or port scanning

5. Email spamming or unsolicited bulk messaging

6. Financial fraud schemes (HYIP, Ponzi, fake investment platforms, etc.)

7. Gambling, lottery, or betting operations

8. Public VPNs, proxies, anonymizers, or TOR exit nodes

9. Cryptocurrency mining, or any excessively resource-intensive workloads

10. Phishing, malware, or any fraudulent websites

11. Illegal file hosting, warez, or copyright-violating streaming

12. Hosting adult or sexually explicit content of any kind

13. Activities causing excessive server load or disrupting network performance

14. Attempts to bypass security measures or gain unauthorized access

Papa Hosting reserves the right to determine what constitutes prohibited or abusive activity.

3. Usage Policy

1. Bandwidth Policy:
   Standard usage includes fair and reasonable website traffic. Excessive usage (e.g., above 15GB/day on shared hosting) may require a service upgrade.

2. Unlimited Resource Policy:
   “Unlimited” features apply only to normal website operations. They are not intended for file storage, backups, or data warehousing.

3. Server Performance:
   Any usage negatively impacting performance, uptime, or stability may require migration to VPS or Dedicated Hosting.

4. Email Sending Limits:
   Reseller hosting accounts are limited to 200 outgoing emails per hour per cPanel to maintain email deliverability and prevent spam abuse.

4. Reseller Terms & Responsibilities

1. Resellers must ensure all of their customers comply with Papa Hosting Terms & Conditions.

2. Shared hosting may not be resold — only approved Reseller Hosting plans allow customer redistribution.

3. Resellers are fully responsible for their own end-user support, billing, and service operations.

4. Papa Hosting is not liable for disputes involving reseller’s clients.

5. Reseller plans may be modified or updated as necessary to maintain network health.

6. Any reseller account involved in abuse will be suspended or terminated.

7. Accounts receiving abuse reports from the data center may be suspended.

8. If a reseller’s clients receive 3 or more abuse reports within a month, the reseller’s service may be suspended.

5. Secure Shell (SSH) Access

• SSH access is disabled by default and will only be enabled upon request with a valid purpose.

• Any misuse of SSH privileges will result in immediate termination without refund.

6. Outgoing Traffic & Spam Policy

• Accounts sending spam or fraudulent emails will have outgoing email capability disabled.

• Repeat violations may result in permanent account suspension and service removal.

7. Network & Infrastructure Standards

Papa Hosting is committed to maintaining a stable, secure, and clean hosting environment.
We actively protect our network, IP reputation, and servers from spam, abuse, and malicious activities to ensure reliable performance for all customers.

8. Changes to Terms of Service

We may periodically update these Terms to reflect:

• Changes in business operations

• Legal or regulatory compliance obligations

• Technical and security enhancements

All updates will be published on this page with a revised Effective Date. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

If you have any concerns or require clarification regarding these Terms, please contact us at:
📧 support@papahosting.com

Effective Date: 11 August 2024